Returns & Exchanges
At The Lip Bar, we want you to love your look, which is why we offer a 30-day window for returns or exchanges on all products that don't meet your expectations. Whether the shade wasn't a perfect match or you've changed your mind, we are here to ensure your beauty routine stays effortless.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, we will email you a prepaid shipping label to download and print at your convenience.
Pack and Ship
Securely place the items in their original packaging, attach the prepaid label to the outside of the box, and drop it off at any authorized carrier location.
Receive Your Refund
After our warehouse receives and inspects your return, we will process your refund or ship out your new exchange items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing